Member Spotlight

Volunteer of the Month - Shahrzad Badvipour

We are thrilled to announce Shahrzad Badvipour as our Chapter Volunteer of the Month (VOTM). Shahrzad's dedication and commitment to the PMI community shine brightly, and we're excited to recognize her contributions.

Meet Shahrzad Badvipour:

  • PMI Volunteer Position:Collegiate Faculty Advisor
  • PMI Volunteer Team:Outreach and Education
  • PMI Volunteer Supervisor/Manager:Steve Poessnecker


A Glimpse into Shahrzad's Journey:

Shahrzad joined PMI in 2020 and became a volunteer in 2021. Her decision to volunteer stemmed from a desire to give back to the community and share her experiences in her journey to become a project manager. She found a platform within PMI-Phoenix Chapter to contribute her skillset and engage with like-minded individuals.

 

Shahrzad's Volunteer Contributions:

Initially involved with the academic community, Shahrzad later embarked on a project, turning her ideas into reality with the help of a dedicated team. She expresses gratitude to Susan Wynne, Joan Barnes, and Trevor Stasik for their support throughout the process.

 

The Rewards of Volunteering:

For Shahrzad, the most rewarding aspect of volunteering lies in collaborating with seasoned project managers who generously share their knowledge and support. Through her volunteer service, she learned valuable lessons in motivation and teamwork, essential elements for project success.

 

Advice for Potential Volunteers:

To those considering volunteer work for the Chapter, Shahrzad emphasizes the opportunity to connect with passionate individuals sharing similar career goals. She encourages staying active, motivated, and engaged, as the community is a source of inspiration and support.

 

Getting to Know Shahrzad:

  • Hidden Talent:Interior design
  • Favorite Destination:Africa
  • Guilty Pleasure:Warm cookie and ice cream
  • Passionate About:Teaching & research, project management, environment, and sustainability

Personal Insights:

Shahrzad's philosophy revolves around never taking shortcuts and facing uncertainties head-on. She finds inspiration in everyday heroes and takes pride in moments where she can help others.

 

Dreams and Aspirations:

Shahrzad's bucket list includes extensive travel, exploring small towns, learning new skills like painting and musical instruments, and making a positive impact on others' lives.

 

Causes Close to Shahrzad's Heart:

She deeply cares about environmental issues and is dedicated to making a difference in this sphere.

 

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Volunteer of the Month - December 2023

Volunteer of the Month - December 2023

 

 

Abhijit has been a PMI member for over 17 years and started to volunteer for the PMI Phoenix chapter from 2016 onwards. He is currently the Director of Volunteer Management in the membership team.  He plays a very key role in ensuring the chapter new members and volunteers get the best experience when they apply for a volunteer position. He does the first round of interaction with all those who apply to be a chapter volunteer. He is also a judge for STEM projects at PV Schools Science and Engineering Fair (PVSEF).

Abhijit started his career as a hands-on IT developer almost 3 decades ago and then moved into IT project management. Managed IT projects in Middle East, Japan, and US.  He has experience in Finance, Healthcare, Travel, Utilities and State Government Projects. He is currently driving Data Governance across the Business Unit for a large finance company in the valley.

When asked about the most memorable experience on his Project Management Journey, he says “All projects are unique, one of my projects was of Legal Nature with a tight timeline. We were the first project in the company to adopt Agile Methodology. We reduced the timeline by over 13 months and were able to meet all the requirements and passed the audits. We were very creative in our approach.”

When asked about the future of Project Management Profession, his views are that “The Project Management profession is changing very rapidly. The PM is expected to be a leader and lead the team from the front. The PM is expected to be on top of the latest trends, understand technology and provide creative solutions, besides taking care of the traditional responsibilities.”

The most rewarding part of his volunteer journey has been that he gets to interact with professionals from various Industries. He encourages members who are not yet volunteers to take a leap of faith as it will be a rich experience and provides access to a wider network of very creative individuals.

We did a rapid-fire round of question and answer with Abhijit: -

HIDDEN TALENT: Ardent hiker

FAVORITE DESTINATION: India

GUILTY PLEASURE:  Single Malt

PASSIONATE ABOUT: Data Governance and Technology

BUSINESS ADVICE/PHILOSOPHY:  Attitude determines altitude.

READING:  Anything management related

HEROES:  Many

PROUDEST MOMENT (CAREER):  achieving PMP, PgMP and ACP

PROUDEST MOMENT (PERSONAL):  Son picked by USNA, USAF and US Coast Guard Academies after high school.

WHAT INSPIRES / DRIVES YOU? The next goal

WHAT’S THE MOST INTERESTING THING ABOUT YOU THAT WE WOULDN’T LEARN FROM YOUR RESUME - Risk taker.

HOW DO YOU THINK YOUR COLLEAGUES WOULD DESCRIBE TO YOU? Amicable

WHAT DO YOU WANT TO MAKE SURE YOU DO BEFORE YOU DIE? Skydive

WHAT ARE SOME CAUSES YOU CARE ABOUT? Childhood cancer and trafficking

WHAT WOULD BE YOUR PERSONAL MOTTO?  Live life to the fullest

Volunteer of the Month - October 2023

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Manish grew up in India and graduated in business management. His career journey took him to various continents from Australia to Europe to finally North America. His initial career was in IT technology building and support software products, an interest in people and outcome of the technology initiatives brought him to a Project manager role. He got his PMP in 2010, followed by his PgMP in 2016.

When asked about challenges he faced when he moved into the PM role – he says the key challenges were about working across multiple functional teams and ensuring everyone is aligned with the focus and directions of projects and programs and that the team is humming like one unit and not multiple small teams working in silos. I have seen the journey from very waterfall-oriented stages of a project to more nebulous ways of Agile, where the focus is on sprint and PI planning and not so much about the stages and hard dates.

The profession has gone through an interesting overhaul, where the role of a Project management professional has evolved from being the one to “track “and “govern “to more about “Leading “and “helping “through servant-leadership mindset in recent times.

He enjoys the challenge of delivering value through execution framework involving Projects, Programs, and strategic initiatives, especially as the outcomes are time bound and measurable in most cases – which helps to see first-hand how an initiative helped a client or a business challenge being resolved.

He became a PMI Phoenix chapter volunteer during 2020 – started with the Corporate Outreach and Ambassador team. The ambition was to have PMI PHX chapter increase its footprint in the corporate landscape of the valley , however the pandemic made it very hard to have any in-person meeting or gathering to generate real interest , as most companies were grappling with the fallout of the pandemic on their balance sheet as well as employees .  In his most recent stint as a volunteer, he has been part of the membership team and helped ensure blog posts like these are created as well as helped organize the monthly networking events which started during the fall of 2023.

His advice to new members is that volunteering is a fantastic opportunity to connect with volunteers and professionals who have diverse backgrounds and perspectives on everything related to Project Management and more. Don’t hold back if you want to give back to the profession and to the community of these amazing human beings who are making such a big difference in the world.

In his own words “It’s amazing to see the diversity of our profession, various industries from software to semiconductor to construction which employs amazing professionals like us and the challenges each industry faces which are solved by the profession of Project management.”

On the personal front, he is married and has two kids with his wife Tina and a dog named Uno. He loves to play tennis when it is not too hot (anything below 110°) and travel to novel places whenever possible.

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Volunteer Spotlight June 2023 - Katianna Pappas

Katianna joined PMI about 7 months back and joined the chapter in Feb 2023 to connect with Project management Community and build her network of PM professionals. She became a volunteer in the Program team led by Derick Brownell and was instrumental in organizing the first in person event since COVID. The event had a great turn out with lot of industry leaders and Project Management community members, she arranged the ice breaker event to ensure all participants feel comfortable and connected.

She studied health care innovation as part of her university degree program focused on health care policies and technology which shapes the innovation in this space and is very motivated by technological advances in health care space. She originally started off in IT recruitment, hiring IT NetSuite professionals and managing clients, which made her interested in IT, but wasn’t sure which aspect of IT she wanted to get involved in till she stumbled upon Project Management.

She got a job offer to work on IT Projects along with business development opportunities with a health and wellness organization in the valley.  She has been in this role for almost a year and really likes managing and negotiating vendor terms and agreements. She likes the flexibility of designing scope and giving the projects shape and structure. She was surprised by how much she enjoys doing the Project Manager role and it motivated her to get the PMP certificate last week (Congratulations!).

She finds PMI Phoenix chapter to be very welcoming for the new members and she found it easy to blend in with the community while she was studying for her PMP certification. When asked about her most rewarding experience as a volunteer she says “Seeing the success of our first in person event was a rewarding experience. I enjoyed being part of the process of planning and putting together an event that helped others build connections and community within the Phoenix Chapter.”

Her hidden talent is Cooking! In her own words – “I come from a Greek family who loves to feed people. My dad taught me everything I know about cooking. I always have Tzatziki in my fridge ready to snack on or add onto any dish. Some of my favorite things to make are Lamb Shank, Tiropita, and of course Gyros.”

 

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Her proudest moment in career was just past her first year at her previous company, she closed the largest deal in the office’s history!

Her other passion is cars and watching Formula 1 racing, as she gets up early and stays up late to watch the races on TV and is planning to go to a Live race someday soon!

 

Volunteer Spotlight - Andrea Jones

Andrea Jones has been a PMI member since 2020 and decided to join the Phoenix chapter last year as part of her preparation for her PMP certification. She has been working for the last 20 years in event planning and administration till she decided to go for PMP certification and got a job as a Project Manager which she really enjoys doing now. She is now leading multimillion $ projects which are helping her organization's growth plans.

She is a volunteer in the membership team led by Milan Dordevic. As a membership manager in the Yuma area, she utilized her leadership skills and efforts to initiate and host two in-person networking events so far, with phenomenal responses and attendance of about 15-20 Project Management professionals each time.

According to her “I wanted to grow a PM community in my local community of Yuma, AZ, something I saw a need for and didn’t have so I decided to take charge and start the effort here with the support of our leadership in Phoenix.”

 

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When asked about the most rewarding experience of this journey so far – she says her most memorable experience has been getting to meet and connect with other PMs in my community from various industries. Also rewarding has been helping to connect future PMI members with resources we have available that may assist them in their current or future PM role.   “As a volunteer I was participating in something bigger than myself and giving back.  That is rewarding “. 

She has some words of wisdom for new volunteers based on her own experience so far - “Although I joined PMI Global, I didn’t really engage with PMI fully until I became a member of the local chapter then eventually became a volunteer”. She also recalls from her experience being patient with new initiatives, things sometimes look like taking more time but understand that it will happen - keep the faith and lean on team members as and when needed.

 

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Outside of work and volunteering, she is an active member in the community, she is a mom and a soccer coach and loves to cook. She volunteers as a soccer coach for her daughter's soccer team. She is very involved in her daughters' sports activities and help whenever she can. She loves to travel and hopes to travel to Europe in near future. 

Volunteer Spotlight - Meghan Booth

I would like to introduce you to Meghan Booth, our September 2022 Volunteer of the month. She became a member in June 2018 and started volunteering in January 2022.  Meghan Booth is a member of the Chapter Social Good and Membership teams; her motivation for becoming a volunteer was, "I wanted to become more involved so I could see how the programs worked together. Then I heard about Social Good and knew I could help the community."
 
In prior years and in 2022 Meghan was involved in Cushy Tushy (a diaper drive), Parent Teacher Organization, U13-14 girls soccer coach, West Wing Community, Ukraine Aid, Mom’s Pantry, Coat Drive, and the Turkey Drive. As you can see, Meghan Booth has a service heart for the community.

Volunteer Spotlight - Frank Balogh

Many of you may already know Frank Balogh, PMP since he has served PMI since the early 2000s. For those who do not, let me introduce you to our Mentoring Program Director, the June Volunteer of the Month.

Frank’s journey started when the chapter developed and facilitated our PMP boot camp, and these materials were part of the foundation of what we know of as the Study Group today. From the beginning, he was a volunteer PMP test prep instructor, academic outreach resource, and presenter on project management trends and professional development. His passion was mentoring and sharing his knowledge.

His volunteer journey initially began by accident – “I was at a company where no manager was a PMP, and a new CTO came in and asked, “why do we have all these IT PMs who are not certified?”. Suddenly, I was quite popular. My manager at the time told me that I had a knack for presentations and mentoring and the PMI chapter had opportunities to grow this skill.”
Over the years, he has been a presenter on PM topics, especially migrating one’s skills to non-traditional roles and adopting Agile and Agile at Scale practices and thinking. Frank Balogh has also worked with universities whose engineering students had capstone PM projects that needed advice from a practitioner. And he was one of the initial mentors in the San Francisco PMI chapter.When asked what has been rewarding about your volunteer service, he responded, “it’s been mostly to see people who could not initially see a path forward to their goals light up when they use something I’ve suggested, and then they can sort out a solution themselves.”
Frank Balogh’s word of advice for new volunteers. “Don’t be concerned about being perfect or an expert. Use the volunteer experience to learn and expand your knowledge.”On a personal level, he likes cruises where he can have a chance to dress up and tie a bowtie. There is no driving or flying involved—his proudest moment “was when he finished his first sprint triathlon. For years I had seen people do this and thought it was something I could never do myself, and I broke down and cried in joy and wonderment after it was over.”
An interesting bit is that he took ballet lessons. I had a traditional fencing coach in college who determined that we were not supple enough, so they sent us to classes. Years later, I joined her when my 5-year-old daughter came home from school and demonstrated a few ballet steps. Her immediate reaction was, “Daddies aren’t supposed to know these things!”

Volunteer Spotlight - Tom Wilp

A quick review of risk: an uncertain event or condition that, if it occurs, has a positive or negative effect on one or more project objectives. —PMBOK®

 “Harry Hall states, if you say the word “risk” to ten people, each person may think of something different— insurance, threats, investments, bets, or potential loss. As we manage project teams, it's critical that you and your team members have a common understanding of what project risk means. Otherwise, people will be confused by your risk management efforts. The important thing is to obtain agreement with your team about how to define risk. Include the definition in your risk management plan.” 

Another important factor is the project success criteria which refers to measurable terms of what should be the outcome of the project that is acceptable to the end user, customer, and the stakeholders. In other words, the project success factors consist of activities or elements that are required to ensure successful completion of the project. In order to deliver project value, the success criteria should be well defined. Make sure that the documentation of the criteria is done at the start of the project. Also, make sure that the success criteria are properly communicated to the team. The criteria should also reflect on the project deliverables through effective project planning and at the end of the day, the success criteria should not be regarded as a set-in-stone. Instead, the manager should strive to go beyond the success criteria and exceed the expectations of the clients. This is a sure-fire way to project success.

Tom’s words of wisdom as a leader are the “first step is to understand the tools and techniques. Build your toolset up in both areas. I then assist them with guidance but i do not solve the problem for them. They need to work with the stakeholders and solve the problem for themselves. Keep the stakeholders informed, they need your project to succeed. Be transparent and do not hide stuff. You need to have the confidence to walk into the c level suite and have the conversation since they are normal people.”

“i mentor and coach on risk management it is a different beast - this goes to all team members not just the project management office, it is a team effort. Execute risk management throughout the project not just at the start of the project. If the risks are not reviewed and each project team is at the same place on the projects, then elevate the company to continually assess risk. Risk management is often ignored or done at a lower level and not at the enterprise level. Challenge is to get stakeholders to spend time and money at assessing risk to save money proactively. Train your teams on risk management.”

What you don’t know about Tom Wilp is his motto to play as hard as you work. He enjoys fishing, golfing, exercising and spending time in the outdoors. He is at the point in his career that he passes on his knowledge to develop the junior PMs, project expediters, and project coordinators “I will work until I stop having fun or stop enjoying it.”

Volunteer Spotlight - Conrad Skye Sandoval

While cost management is viewed as a continuous process, it helps to split the function into four steps: resource planning, estimation, budgeting, and control. They are mostly sequential, but it’s possible that some resource changes happen midway through the project, forcing the budgets to be adjusted. Or the variances observed during the control process can call for estimate revisions. —PMBOK®

Skye Sandoval started volunteering the summer of 2020 for the study group after being a member of the chapter for five years. The areas he enjoys most is cost, managing the money and risk. His goals with volunteering are to meet people and to retain the PMP certification knowledge. He likes mentoring the small study group and was a trainer and mentor for the past ten years.  Skye is currently a mentee for scrum master and shared that “both the mentor and mentee gives knowledge in both directions like the hands of a watch. Skye describes himself as a visual learner so when he mentors, he tells them, shows them, and lets them try it. Basically, using all three types of learning to get the concept across. His emphasizes that “we are here to help each other. Together we can make a beautiful world if we all work together.”

If you take the PMP journey, remember you must be like Steve Jobs, stay hungry and stay foolish. If you fail it will help you learn how to do things right. Skye shared that it can be painful, but it makes you strong. Everyone gets discouraged but keep going and don’t stop.

I asked Skye how he manages projects, and his approach is to divide things into four like a box. The left side of the box is the most important, the right side is the backlog. I move things around in the box quadrants as the work and priority shifts. The bottom two boxes are to keep them in the forefront. “The box keeps it simple so I can build it like a pyramid and so I can see my day.”

If you meet up with Skye Sandoval, you will realize that he is a free spirt and has a hippie mentality at heart. To relax he does yoga several times a week. He credits his mom, a geologist who took him to visit geological points around history for helping him realize that “it takes time to build something just like our 15 billion years on earth.” To sum him up he shared that “he has never met a stranger. I have traveled all over the globe and aways find something in common with them"

Volunteer Spotlight - Mohit Goel

Some of you may know Mohit Goel, PMP, from the days when we met in person. Others may only know him virtually as he heads up the finance as an AVP in the background because "he loves numbers, they speak the logic, numbers never lie." If you do not know him,  let me introduce him as the February 2022 volunteer of the month.  He is being recognized for compiling our finance data into meaningful reports for the board of directors. Keep reading to learn of his journey from an IT project manager coder to representing the business.
 
As the Associate Vice President of the Finance team, Mohit Goel describes his volunteer role as providing Financial information and strategic inputs to the various VPs so they can be more effective in executing their teams thereby elevating the effectiveness of the chapter. His words of advice to other volunteers is that "commitment is the key; you must find the balance to do the tasks assigned and help further the chapter and its mission. We have limited resources, and are trying to do more with less."
 
In conversation with Mohit, I learned that he spent his first seventeen years in Nigeria and considers himself an African which has given him a unique perspective.  His proudest career moment was preventing the wasteful spending of $28.6 M of taxpayer funds over a period of 8 years working in the US Public School system as an employee and management consultant. Those funds were diverted back to the classroom to invest in students, teachers’ compensation and raise academic equity.
 
Mohit Goel’s transition to representing business began when he completed his MBA. He started out in information technology and was on the receiving end of half-baked requirements and wanted to improve them. He became known as the person who would get answers to ambiguous development requests. “I was the bridge to a perfect handshake instead of a tug of war.”
 
Successful projects are characterized by less bureaucracy in governance arrangements and a greater focus on outcomes. The take-away message is that you should simplify everything about the project, and ensure that the business has the responsibility, accountability, and authority to get the job done. Gone is the excuse of "this is the way we have always done it" is not an adequate defense when senior management demands business improvement and best practice. There is almost always a disconnection between the ambitious objectives of the project and the demands of those at the management level face to ensure that "the system" is modified to reflect "how we work." The difference and importance of being a business project manager he realized were “the person driving the car is business, the engine is IT to execute. Projects fail because you want a Cadillac, and you need a Subaru.”
 
 
 
 

Volunteer Spotlight - Aaron Jang

Aaron started his journey to become a project manager from a developer path and feels strongly that his technical skills, along with learning the project management skillset led to his nickname, “the fixer.” His colleagues would describe him as the person to call for help.

Non-technical pms were causing a lot of noise amongst the development team and he came to the realization that it is hard to figure out technical problems while managing a project. “I got to a crossroads, it is very difficult to have a dual role, software developer and project manager. I did not want to water down both professions, so I chose project management. Fast-forward, my department saw the value of approaching problems from a technical perspective and I received more complex projects and the roadblocks led me to a formal PMP.”  Aaron expressed he would have been perfectly okay not taking the PMP and happy where he was at, but the study groups opened his eyes to the new tools in my toolbox and allowed me to be more preventative.

“The Chandler study group instructors who I most admired were, John Robertson, who used his knowledge on how to study and then Tom Wilp, an expert on the risk management process opened my eyes to be more proactive to consider risks so you have multiple options and plans you can put in place.” “I liked that I was in a classroom sharing styles and sharing of industries and was impressed that you could have the answers before a problem surfaced by using the risk management process so I could think of these things beforehand.”

Aaron Jang is happy to share his project management tips and is approached often with questions for but if they really knew what I was most proficient in they would ask me for cooking tips!

To learn more on how to successfully integrate ERP systems, you need to explore project management from the perspective of Dev Ops and what it takes for project results, a current trend in corporate information technology.

“Skills required for executing DevOps projects require you to be all in one, in technology and show good communication skills, leadership skills, collaboration skills and lead the team and also be a team player. However, the most important skill areas are dedication, interest, and passion,” Star Agile.

CHARLES SEYBOLD agrees that the days of the siloed project manager and “skilled” development team are becoming a thing of the past, thanks to the increasing complexity of dev projects.  That said, project management doesn’t happen magically, and it would be foolish to assume that just because someone is a skilled developer, they know how to manage a project. The most critical skills needed for this type of project are:

  • Estimation and Scheduling, the estimation of a completion date triggers many other teams to perform their functions across the company and you need to sequence the work in the correct developmental order. A work breakdown schedule is essential
  • Critical Communication, as a team, it’s essential to keep the lines of communication open for project updates. This includes having strong interpersonal skills, namely the ability to maintain clear team communication across the technical development and collaboration; complete document reviews and have succinct interactions about project deliverables and expectations. Ensure document sharing with searchable capability so team updates are enabled, and so there are no excuses for missed or mixed messages.
  • Problem-Solving of issues still need to treat problem-solving as a skill that should be continuously strengthened so they can be dealt with efficiently before a situation spirals.
  • Risk Management is another key to being proactive with agreed upon options that can mitigate the issue if an event occurs. It allows for the most realistic planning possible, requiring each team member to take accountability for precise timelines for their piece of the project. These timelines then roll up to the greater project plan and provide a more accurate estimation of completion date and potential pitfalls.

Member Spotlight -Rafael Rios, New 2021 PMP

My name is Rafael "Tito" Vanderbilt Rios, and I didn't know that what I had been doing for the first four years of my career was agile project management, or that it could be something that I could use to differentiate myself in industry. 
 
I have been an entrepreneur and people mover since I was 18: 
I founded and grew my fraternity in college from 15 to 55 in a year when I was 19, I founded a business in the IoT tech space, developed a full beta, and was beaten to market by Monsanto when I was 20 years old, I cofounded what was almost the most disruptive company in academic publishing and proof tracing in the blockchain space when I was 21, and led automation teams to do away with outdated processes in a corporate setting when I was 23. Somewhere in there, I earned my Bachelors of Science in Economics with a focus on Data Management and Analytics from Santa Clara University. 
 
Through all of this, I was slowly honing my abilities in project management, software development and integration, stakeholder management and engagement, on-demand creativity, and how to deal wholeheartedly with great successes, and equally great failures. Through all of this, I had no idea I was turning myself into a PM. 
 
I learned about project management formally for the first time this past Fall, when I took Advanced Project Management with my now mentor, Dr. Steve Cho (inventor of the microgyroscope - he'd want me to put that in here). It was then that I realized that I actually already knew the majority of the material covered in the course, but was more introduced into the formalized processes and procedures outlined in the PMBOK. Dr. Cho had specifically geared the class towards taking the PMP, and our final exam was a past PMP. He encouraged me immediately to begin studying seriously, as he believed I could pass it. 
 
I used one book, the 10th Edition PMP Study Guide, by Kim Heldman, PMP, and read it cover to cover in the month before the exam, taking all the practice exams included with the book. The book is written for the 2021 exam, and emphasizes the variability in questions asked, as well as the focus on moving the project forward. I was scoring between 70% and 78% on the practice exams, which wasn't enough for me to be fully comfortable going into the exam on March 3. As it turns out, the full length practice exams in the study guide are significantly harder than the exam itself, which I passed on the first try with Above Target scores in all knowledge areas with an hour left in the exam period.
 
My advice for taking the exam is four-fold: 
    1. Effective studying requires discipline and categorical thinking; trying to remember things sequentially here as opposed to in terms of their situational applications will make it impossible to apply the knowledge quickly enough to finish in time.
    2. If you have the opportunity to actively apply what you're studying to an existing or theoretical project, you will better solidify the practice outside of just the concept, making the concept easier to recall. 
    3. The primary goal in every one of the questions in the 2021 PMP is moving the project forward. Many of the options are viable in each question, but which is going to immediately create momentum in the project?
    4. The 2021 PMP is adaptive based on performance on knowledge area questions; if you're continually succeeding in an area, the questions will get more difficult, and vice-versa. Maintaining momentum is critical. 
 
As I finish out my Master's of Science in Innovation and Venture Development, I'm actively seeking positions in technical project management and innovation-focused roles. If there are hard problems to be solved, I'll be the first one into the fray. 
 
For additional exam questions, Tito has agreed to be contacted at l: (707) 738-9996 or This email address is being protected from spambots. You need JavaScript enabled to view it..

Volunteer Spotlight - Abhijit Ganguly

His journey started when he attended a chapter evening meeting in 2016 and asked a volunteer, how can I could get involved? His goal was the thought of increasing his network. The volunteer guided him through the volunteer application process and he became a volunteer. Abhijit has been serving the Volunteer Management team since day 1.

How does the volunteer application process work? Once a volunteer submits an application, their credentials are validated and they are assessed for the best fit and connected with the teams of their choice and in some cases they are helped in choosing a team based on the applicant's interest and skills. The placement team interviews them and conveys the tasks that are most in need at the time. If the role is of interest to the applicant they are onboarded. Once onboarded they receive access to the Chapter tools needed to complete their duties and an email address which they use to conduct correspondence for Chapter business.

Abhijit Ganguly is most passionate about learning and adapting to stay relevant until the last day. His inspiration is doing the right thing and helping others in need. He is an honest and amiable person, one whom I have had the pleasure of being acquainted with for many years at American Express and the Chapter. Abhijit loves international travel and hopes to sky dive one day. His proudest moment, his son has his pick of military academies and settled on the Naval Academy. A proud Dad moment and its no surprise that he was a role model in paying humanity forward, even when no one is watching. You will see him in the community as he often supports veteran events and childhood cancer.

What has been rewarding about your volunteer service? Abhijit Ganguly shared, "I have an oppor-tunity to help volunteers onboard and set a connection with the Phoenix Chapter. I have made some great friends, increased my professional network, opportunity to learn from other PMPs, earned PDUs to manage my three PMI credentials and access to PMI Global Leadership forum. I feel I have developed and sharpened skills like leadership, collaboration and team-building." What would you say to new members or others considering volunteer work for the Chapter? Abhijit conveyed, "knowledge shared is knowledge gained, volunteering for the chapter is a great way to share and learn from fellow Project Managers. You not only get the required PDUs but have access to great resources like morning breakfast sessions, evening sessions, opportunity to build professional networking. There are various groups in the chapter to volunteer for catering to individual preferences."

Member Spotlight -Sarabeth Urech, New 2021 PMP

One of her heros, her mom, Linda Urech introduced her to project management and advised her to get the PMP. Like many of us she needed a wake up call to heed the advice. Her employer, Accenture was reorganizing and provided training to obtain the PMP precertification training requirement through the recorded sessions by Barb Waters, on Skillsoft. They were gracious enough to provide three months to find another role internally or to exit. Her external job search quickly revealed that employers were looking for certifications on her resume. So Sarabeth quickly went to work in devising a plan to find her next role. She started asking others what they knew about the PMP, job seeking and how to pass the exam.

Changing her mindset was instrumental in her success. Sarabeth created a study plan and attacked it, taking advantage of her downtime to complete the PMP training. Be a chameleon and absorb the knowledge around you. Sarabeth Urech attended the New Member Orientation, and liked the warm reception on the call. "Members asked how they could help with the test and she got a couple of people to talk to, they provided her with resources to practice tests and everyone started to link up." Sarabeth said she received a warm welcome and collaborative support congratulating her on persoanl PMP journey. Support came from PMI LinkedIn connections around the world.

Sarabeth considers herself to be a generalist and a jack of all trades. Her hidden talent is mind reading when conversing with others. The skill comes from being an active listener and to being fully present, even on video calls. As you aborb and take the knowledge, give it back. She tries to mentor others to build her network and considers herself to be an extrovert. The PMP allows me to focus, manage stakeholders, problem solve and to connect people and technology. Sarabeth feels that good project managers have emotional intelligence and are an expert at asking good questions. She is now mentoring her work peers to help bring back the generalist, as well as how to build a network and is aiding others to build these skills.

Her advice for the exam? Sarabeth focused on the terms, taking copius notes and working equation examples. She then wrote it all out creating flashcards, watching YouTube on the concepts. "Use all the resources and look into all the resources that people tell you about. I respected their experience, I trusted other people's experience and learned from it and the chapter." On the new exam know the PMBOK processes and order. If taking the exam from your home office, move your personal cell phone out of the room to prevent distraction.

All of her hard work paid off. Sarabeth found an internal position with the help of a mentor, a new role within Accenture. They took note of her mindset change and her determination to pass the PMP. She is now working on a vendor project and is using it as a pilot for the PMBOK process. The learning journey continues and she shares the knowledge she obtains.

Sarabeth has a new ten year life plan with goals and beleieves, "when there are challenging circumstances look for the opportunities."

Member Spotlight - Dawn Feltner, PMP

Dawn Feltner has been a chapter member for almost 10 years and like many of us wonders where the time went. She joined PMI to obtain her PMP which she received shortly after joining in October of 2011. Like many of us, she was performing the work of a project manager long before before she learned of the title. Dawn stumbled on it while studying for the PMP. Once she started studying for her certification, suddenly there was a name, some tools and rigor to what she had been doing and it all clicked! Dawn was fortunate enough that her previous employer, Voya Investment Management, was willing to pay for a PMP boot camp and she had 6 months to study and pass the test. "I loved the classes and study groups, but put that test off until the last possible moment and passed (whew)!"

She is passionate about learning and emphasizes that it doesn't have to be solely academic. Dawn shared, "just listen to people around you (whether you agree with them or not), listen to yourself." The certification has opened professional doors and windows of learnings. "I've learned so much from others in this space and it's great when we can connect and share best practices as well as war stories!"
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Dawn Feltner's personal motto, "If you don't swing you don't hit, so be brave, even if you miss, you learn. Say yes to opportunities that serve you! Live! I try to do a little something different each day since we don't know our expiration date." From a career perspective, Dawn shared, "don't be afraid to ask for help. It gets easier with practice."

When I asked how her what makes her unique it was that a communications major could somehow fit into a financial and technology field and make it this far, it was beyond her imagination. Dawn started her career as a radio morning show co-host for a country music station and at the time was not a country music lover.

Dawn's path to project management? "My project management journey started when I was a kid! I always liked organizing fun events... like getting a group of us to the water park or skiing for the day and it carried with me into my professional life." Dawn started doing corporate event planning, then assisting with IT transformations and a complete continuous improvement business initiative. Dawn Feltner now has a new title, she is a Change Manager for GoDaddy, which is becoming more entwined with traditional Project Management.

Dawn's proudest moment, winning the highest award at my previous company for helping to develop a training course on "Developing a Culture of Feedback" Her inspiration was seeing light bulb moments when people you work with understand and are excited for what's going on...whether its a project, during training or coaching. She is so thankful to have had a supportive workplace and leaders who walked the walk when it came to work life balance and that showed me how to integrate the two.

Dawn Feltner's, heros were her parents. They illustrated a strong work ethic, compassion, tenacity and humor. "You need to get it done while having some fun, her career attitude." The causes she cares about, AZ Helping Hands which provides basic needs for foster children in Arizona. She is on their Junior Board to help with scheduled events from a project process management perspective. It brings her joy to watch kids becoming who they are meant to be.

If she needs to balance her work and daily life she seeks nature. Dawn is a mountain, lake and wilderness seeker to find a bit of tranquility to slow down the chaos of life. Dawn's can do manner, impressed me and brought me a ray of sunshine.

Volunteer Spotlight - John Chico

He is being honored for his work on his most recent project of the past two years, Future Cities. Future Cities is a reoccurring social good project that the chapter supports, year over year, supporting local high school students. They mentor project management skills, interview and judge students across Arizona.

His colleagues often tell John that he is organized, creative, and a team player. Helping him through his daily work is his sense of humor. John Chico recently went back to his career roots of accounting and applied the project management principles to his work. His attention to detail is serving him well as an SRP Auditor. John's philosophy is that in challenging times, success comes to those that demonstrate focus and flexibility.

John Chico enjoys music and travel and hopes to make it to Northern Italy. John is a centered family man whose passion revolves around his wife, children, and grandchildren. His proudest moments were their births that continued his family legacy.
From a career perspective, John Chico's proudest moment of his professional career was when he worked for an airline that had fatalities on 9/11. John was asked to be part of a project to help victims' families. "Getting those families through events that were so sudden and tragic made me feel like I had made a difference when it was most needed."

I was struck with my realization that John Chico pauses in his life journey to smell the roses. His motto is to be kind, appreciate the environment around you, and say thank you. Yes, like all project managers, he works hard, but this was also instilled by his grandfathers, who were immigrants. They taught him to work hard and to be kind to others. The message of kindness and the practice of gratitude resonated with him. For those of you who might not be familiar with the concept of the practice of gratitude, it is noticing the small things when you are fully present. If you string the small things together, it promotes well being, positivity and over time, creates a feeling of well-being, which helps alleviate our stress in our daily life of being a project manager.

Giving back to youth and others resonate with John Chico. His passion was apparent, and the chapter is proud to award him the February 2021 volunteer of the month award.

Member Spotlight - Keith Harrington

How did his journey start? His first “official” Project Manager job began when he joined DHL in November, 2004, but his project management journey actually began many years before. In fact, as a child, " I exhibited the innate traits of successful project managers when in the school recess yard my friends wanted to play football, but I brought a pencil and paper out of the classroom to create plays. Most of the kids didn’t want to plan and simply wanted to play (Sound familiar?). I didn’t realize it at the time, but it was the beginning of honing my skills as a servant leader."

After graduating high school, Keith went to a trade school to study electronics technology, because he had a fascination with figuring out how things work and a knack for troubleshooting problems. He worked his way up through Motorola as a Network Analyst and then joined American Power Conversion (APC) to become a Data Center Operations Manager. Throughout this part of his career, Keith was leading teams by creating plans to implement new networks, build out new data centers and manage daily operations on a 24x7x365 schedule. In essence, "I was performing daily operational tasks while creating and managing informal projects before I even knew of the “Project Manager” profession."

After obtaining his Executive Masters of Business Administration (EMBA) degree, Keith decided to move his family from Rhode Island to Arizona to start a new phase of his career outside of the data center. His peers at Motorola helped him relocate. In 2004, Keith learned about the Project Management Institute’s Project Management Professional (PMP) credentials and realized his IT background and the PMP would allow him to change careers while still being connected to technology, which he loves.

Over the past 17 years, Keith Harrington has intentionally selected and joined various companies to gain experience in transportation and logistics, digital education, financial services, healthcare, hospitality and have for the past 5 years been with a terrific network marketing company, Plexus Worldwide. Throughout the course of this journey, he have honed skills as a Project Manager, Program Manager, Portfolio Manager, ScrumMaster and Executive having successfully developed and currently leads an outstanding team of professionals in an Enterprise Project Management Office (EPMO).

I asked Keith Harrington, what he is pastionate about, and he replied, "mentoring my team members to ensure they have the skills and experience to have a successful career in project, program and portfolio management. I had a very good mentor at Motorola that set me on a successful career path and I want to do the same for everyone I can help." After some reflection he felt his colleagues would describe him as analytical, disciplined, honest, and confident which some could describe as arrogance. His introspective traits struck me as a person who respects other's time which has helped his track record of getting projects done.

He believes in the social good, in November, 2020, he became a proud member of the Cancer Support Community of Arizona’s Board of Directors, which is near and dear to his heart since members of his family are cancer survivors. He has also been a blood donor for the past 37 years and a contributor to the Rhode Island Food Bank and St. Mary’s Food Bank for more than 30 years.

Keith Harrington is a gifted storyteller. When I asked him what was on his bucket list besides adding books to an ecletic library he broke it into two parts. "On a social and spiritual level, I want to make sure my family and people that know me consider me a genuine friend that gave back more than I received. On a physical level, I want to build my dream house to spend my retirement years creating, fabricating and giving back to my community."

If you get a chance to speak with Keith Harrington at a breakfast meeting, you will find him engaging. You might even leave with a bit of wisdom.

Member Spotlight - Salvador Marin, PMP

Salvador Marin is a US Army veteran whose plan initially led him to information technology so he could learn how to create video games, his beginning passion. The demands of his military job, a signal satellite technician who ran equipment forged a different path. Salvador was not trained for it; he went to his unit and the needed role had to be self-taught. It started a lifelong education journey where he became the go to guy. The task uncovered his hidden skills and strengths. Salvador discovered that he was analytical and curious. Creating games led to building his own computer, learning about the circuits and how the electrical components connect. Basically, what makes the game work and why does it work?

Salvador’s employment path began in the private sector began by putting his lessons learned into a college degree which he obtained while working. If you ask Sal who he is, “it's a puzzle solver, he now leads others to the solution.” Salvador is a nerd at heart. His nickname is Data. Star Track followers will remember the character who tends to interpret things literally, the black and white, what is said, rather than what is meant, gray. Today he has learned to ask a series of questions to lead others to solutions instead of providing the answer to help perpetuate learning.

His interest in project management, planning his life rather than stumbling into it, led to an interest in finance. Salvador Marin loves to manage costs and schedules, key in the construction industry. This attention to detail enabled his success. “Who doesn’t know the numbers?”

Salvador’s strong sense of family, raising his children, giving back with the Knights of Columbus and his motto, truth is the truth, he feels will keep him on the correct path. His words resonated with me, “if something is hard, remember someone is always looking up to you and you want them to improve their own situation, so no handups, you can do it if you work to the bone.”

Work serves a purpose; it is all about supporting the family His work ethic has set an example to his siblings as a role model. Sal’s love of video games is still alive, he has turned his passion into quality time with his son.

Salvador Marins next career goal is executive leadership, somehow, I envision his winding road taking him there.

Getting to Know You

Are you engaged with the chapter and attending events? We would like to feature you, highlighting what makes you unique, a recent promotion or how you conquered a challenge. We are looking for Members willing to share their story. 
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Member Spotlight -- Earl Matthews, CAPM, Continuous Improvement Coach, AZ Department of Revenue

Everyone’s path to project management is a different journey, each path is unique and correct for them. Whether you stumble into project management, specifically plan your career, or just morph into a professional as a lifelong leaner.

I would like to introduce you to Earl Matthews, a new chapter member and CAPM certificate holder and talk about his CAPM journey.   

Joining the AZ Department of Revenue, two-plus years ago made him introspective about his career goals. His skills journey began in the trades then moved into retail loss prevention without formal training or education. What he discovered is that you can apply learning and skills are transportable across industries. So, Earl Mathews explored his new industry, shadowed other project managers, earned his 6 Sigma Black Belt while working in the program office. Earl states that “it quickly became my passion and where he sees himself in his five-year growth plan with the state.” His passion was built by working with teams and people in the lean management system.

Earl Matthews project management path, started with an eLearning module on the PMI.org website to explore Project Management Basics. Earl completed his CAPM educational requirements pre COVID-19. He discovered Ken Roundtree, by attending a session at work, but needed a new path to certify when PMI Global canceled in-person exams last March.

A few months passed, delaying his CAPM certification, but COVID-19 may have poked a hole in his balloon, making him glide but he quickly found a new way for his balloon to soar and regain air. Earl Mathews joined the chapter and the fall 2020 PMP/CAPM study group. He passed within one week of the November study group completion.

His project study plan came together after 12 weeks of intense study, committing 4 to 5 nights a week to both weekly sessions and a study buddy and memorizing the ITTOs (processes, inputs, tools and techniques and outputs). Earl Matthews best advice is to not limit yourself to one type of learning source, so you can be well rounded. All learning sources help fill in the gaps so it will make sense.

What you might not realize is the CAPM certification exam is technical where the PMP certification exam is situational. Earl Matthews said, “the study group was the glue that brought it all together, how it was presented and the presenter. The attendees and dialog participation, with the multiple views of other PMPs situational experience brought it together.”

I could hear Ken Roundtree in my head during the exam, where no textbook would stick. I was the pig and committed to gaining the CAPM certification with only a high school diploma at the start of my journey. So, in the words of Earl Mathews, “your life and goals are just another project” so why not get started and find your critical path to success.